SpamSentinel runs with IBM Domino 8. We guarantee it!
=Winner of Excellence
in Anti-Spam
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SpamSentinel
for Domino Server
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SpamSentinel filters the Spam from your Inbox
Notes Client Version
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Lotus Notes Spam Blog |
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All About Spam for Lotus Notes and Domino Users |
Our Philosophy: This is what we believe |
We believe stopping Spam should never ever stop your legitimate email
Spam is pollution of your email. It clogs the arteries of a vital business tool. Stopping spam without stopping your regular mail is our goal. No false positives is our claim, and we work to deliver that to you. | | We believe in Very Low Administration
SpamSentinel is simple on purpose. Our 10 million users do the work so you don’t have to. SpamSentinel doesn't stop all spam, but is does stop over 99% extremely well. That's focus and that's the principle of our "Less Administration" approach. |
We believe in End User self service
Conventional wisdom is that it's the administrator’s role to shield everyone from spam. This results in admin burnout and unhappy users, especially when there are hundreds of users. We think there's a better way. SpamSentinel lets everyone get involved in managing their email. No end user wants to be at the mercy of a single administrator, so we let them self-manage their email and spam. | | We believe in quick support responses
During UK and US business hours, we answer most phone support requests immediately and over 95% within 10 minutes. If you have a question we want to give you a quick answer so you can get back to work.
Further, all support emails are answered personally by the people who actually built the product. We don't outsource our customer support to a call center or a third party. |
We treat your email system as if it were our own
You cannot afford downtime on email. Email is probably the most important business application that you have running. If it is down for 10 minutes, your users will yell and scream. That is why we give you our cellphone numbers (they are posted on the support page) so we can help you fix a problem, even if it has nothing to do with SpamSentinel. | | We think there's a better way than the “delete” key
Your users should not have to think about spam anymore. If they are fast using the delete key, eventually they will delete one or more legitimate email messages. We believe this is a bad approach to stopping spam and a waste of your users' valuable time. |
We believe trying SpamSentinel should be easy
Many of our competitors require a call back, an appointment, or a special password in order to try their product. What's the deal with that? We let anyone try SpamSentinel for free at any time. Downloading takes less than a minute and you're off and running. | | We believe in "easy on, easy off"
Installing SpamSentinel takes about 10 minutes. We don't ask for stuff we don't need and we'll never throw a long daunting form at you. And, while we'll be sorry to see you go if you do decide to cancel, we'll never make that process intimidating or confusing. Uninstall is quick and easier than the install. Just click and we'll wish you luck and say goodbye. |
We think that your staff should know the product
If you hire a new staffer, let us train them. If they don’t know how to use the product, they may cause problems that will affect all of your users. Remember, your email system is our email system, too, and we want all people that touch it to know how SpamSentinel works. | | We believe that screensharing is our friend and best tool
If you have any problems, we can always look at your screen via screensharing. This helps us quickly diagnose the problem so we can fix it and you can get back to work. Many of our customers get a cup of coffee while we make adjustments to their system. That is fine by us. We'll tell you when we are finished, and what we did to resolve the problem. |
We welcome your product improvement suggestions
You use our products everyday. Our best suggestions come from you. In fact, internally, we name each improvement after the person who suggested it. Sort of the “Haley’s comet” approach. If you think of it first, we name that feature after you. And we send you a small gift as a token of our appreciation in helping to make the software even better. | | We believe in transparency
If something goes wrong we'll tell you. Even if you never saw it. For example, SpamSentinel was down once for 1 ˝ hours. 99% of our customers never knew, but we still sent an email notice to our customers. We want to be as open, honest, and transparent as is reasonably possible. We don't keep secrets or hide behind fancy marketing spin. We believe an informed customer is our best customer. |
We believe in making you the hero
"SpamSentinel" is something only you know about. Your internal email users will never see a hint of it. If you pay for SpamSentinel, we never put our logo, our name, or any marketing messages in front of your users. And we'll certainly never contact them. They are yours and yours alone. | | Agree? Are You with us?
Come on, join the growing group of people who "get it." Take the first step — download and try SpamSentinel for free! |
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